Shipping & Delivery
Processing Time
Each Petallia arrangement is handcrafted to order and typically dispatched within 1-2 business days to ensure freshness.
UK Standard
3-5 business days via tracked specialist delivery — £4.95 (Complimentary on orders over £75)
Express Shipping
Guaranteed next working day delivery for orders placed before 1pm Monday–Friday — £9.50
International
Worldwide shipping available. Delivery times and rates are calculated at secure checkout based on location.
Gift Packaging
Arrival in our signature luxury sustainable gift boxes, secured for safe transit throughout the UK.
Our Promise & Returns Policy
At Petallia , we take immense pride in the craftsmanship of every arrangement. Because our flowers are delicate, handmade, and often include natural elements, we have established clear guidelines to ensure your gifting experience remains perfect.
Fresh Arrangements: Due to their perishable nature, returns are not accepted. However, if your flowers arrive damaged, please contact us within 24 hours with a photo for a replacement or resolution.
Preserved & Real Touch Flowers: For our everlasting collections, we accept returns within 14 days of delivery, provided the item is in its original luxury packaging and pristine condition.
Shipping & Guarantee: Every Petallia gift is backed by our signature quality guarantee. If you are not completely delighted with your arrangement, our dedicated support team is here to assist you with a solution that honors the occasion.